Terms of Utility Service & Privacy Policy

1. What We Are

MetroEastWaterFiltration.com ("the Utility," "we," "us") is a free lead-referral and information utility. We are not a licensed contractor and do not perform water treatment installation or plumbing work. We connect visitors with independent, third-party licensed contractors ("Partners") operating in Illinois. This service is always free to the homeowner.

2. Lead-Referral Disclosure

When you submit a request through this site, your information (name, phone, email, ZIP, project details) is shared with one or more Partner contractors, who may contact you directly to discuss your project and provide a quote. We may receive a referral fee from Partners for connecting you. This does not affect the price you are quoted.

3. No Guarantee of Work or Licensure Verification

While we make reasonable efforts to work with licensed contractors, we do not independently verify licensure, insurance, or bonding on every job and are not liable for the quality, timeliness, or outcome of any work performed by a Partner. Always verify a contractor's Illinois license before signing a contract.

4. Information We Collect & How It's Used

We collect the information you submit via our forms (name, contact info, ZIP, project type, timeline, water source) and standard analytics data (IP, device, referrer). This is used solely to route your request to an appropriate Partner and improve our matching service. We do not sell your data to unrelated third parties.

5. No Automated Phone or SMS Outreach From This Site

This site does not place calls, send automated texts, or operate any phone system. Any follow-up you receive comes directly from the independent contractor Partner you're matched with, using the contact information you submitted.

6. Contact

Questions about this policy: info@metroeastwaterfiltration.com

Last updated: August 2026